MarginForCareMake room for what really matters.

Less paperwork.
More presence.

The insurance operations copilot for independent therapists. Use it as your primary practice system — or alongside the EHR you already have — to work denials, reconcile ERAs, and draft appeals in one calm workspace.

app.marginforcare.com

Good morning, Sarah

Your Work Queue

3 need attention
Denial

Aetna — Claim #78234

2 days left

What happened

"Authorization not on file." But we found auth #A-29381 approved on 2/12 — likely a payer lookup error.

Underpayment

BCBS — ERA #90445

-$87.00

What happened

Paid $113 vs. contracted $200 for CPT 90837. Adjustment code CO-45 suggests a fee schedule discrepancy.

Deadline

CAQH Attestation Due

5 days

Quarterly re-attestation required to maintain credentialing status with all payers.

Clinical notes stay separate. This workspace only shows insurance operations data — never your therapy notes.

Timely Filing Alert

3 claims within 30 days

You didn't become a therapist to fight with insurance companies.

Yet the admin keeps bleeding into evenings. Claims age out. Underpayments slip by. And the mental load of "what am I forgetting?" never quite goes away.

The way it is now

Scattered across too many places

Spreadsheets

Manual tracking that falls behind

Payer Portals

Five logins, five interfaces

Sticky Notes

Easy to lose, hard to trust

Your Memory

Already holding so much

With MarginForCare

One calm place for all of it

1

One daily workflow

Everything prioritized. Nothing forgotten.

2

Plain-English explanations

No more cryptic adjustment codes.

3

Gentle deadline reminders

Timely filing alerts before it's too late.

More margin for the work that matters.

The workflow

How it fits your day

From intake to ongoing operations, MarginForCare organizes your insurance work around the natural flow of clinical care.

Two ways to use it

As your primary practice system

Scheduling, clinical notes, client roster, and intake forms — with insurance operations built in from day one. One place for the whole practice.

Alongside your existing EHR

Connect via your clearinghouse to work denials, ERAs, and appeals. Your EHR stays where it is — we don't sync into or touch your existing clinical record.

1
Before

Preparation

Verify coverage and catch issues before the session begins.

  • Client intake forms
  • Eligibility verification
  • Identity mismatch detection
  • Coverage confirmation
2
During

Claim prep

MarginForCare surfaces encounters that need a modifier, authorization, or diagnosis fix before the claim leaves — whether the encounter was captured in MarginForCare or in an EHR you use alongside it.

  • Pre-submit claim linting
  • Modifier and diagnosis checks
3
After

Claim Work

A clear queue of what needs attention, with guidance for each step.

  • Claim work queue
  • Plain-English denial help
  • Appeal drafting assistance
  • ERA reconciliation
4
Ongoing

Operations

Keep your credentials current and your practice running smoothly.

  • Credentialing tracking
  • CAQH attestations
  • Document management
  • Practice analytics

Capabilities

Built for the work EHRs overlook

Two groups of tools. The insurance-operations layer — denials, ERAs, appeals, credentialing, eligibility — is the core. Plus enough practice basics (scheduling, notes, client roster, intake) that therapists without an EHR have everything they need in one place.

Our pilot target: 10–15 minutes a day for a solo practice.

Insurance operations

Claim Work Queue

Your daily list of what needs attention: denials to work, underpayments to review, deadlines approaching. No more hunting through portals.

Denial Explanation & Appeal Help

See exactly why a claim was denied — in plain English. Get draft appeal language you can review, edit, and submit.

ERA Reconciliation

Compare expected vs. actual payment. Flag underpayments instantly with clear explanations of what happened.

Eligibility Verification

Verify coverage before sessions. Catch subscriber ID mismatches, name discrepancies, and inactive policies early.

Encounter-to-Claim Linting

Catch common errors before claims go out: missing modifiers, diagnosis-procedure mismatches, timely filing risks.

Credentialing Tracking

Track every payer enrollment and re-attestation deadline. Get reminders before CAQH attestations expire.

Payer Portal Guidance

Deep links and workflows for each payer. Know exactly where to go and what to submit for each issue.

Secure Messaging & Documents

BAA-covered messaging and document storage. A single place for the paperwork — superbills, Good Faith Estimates, intake forms — that needs to move between you, your clients, and payers.

Practice Analytics

See your revenue cycle clearly: collection rates, denial patterns, days to payment. Make informed payer decisions.

Practice basics, built in

For therapists using us as their primary system — skip if you already have an EHR.

Scheduling & Encounters

Sessions, provider lookup, and encounters linked to claims for billing — a lightweight practice calendar, not a full clinical scheduler.

Clinical Notes

SOAP, DAP, and progress notes. Psychotherapy notes sit in an author-only vault with audit-logged access.

Client Roster

Demographics, insurance records, and encounter history in one place. Subscriber IDs are encrypted at the field level.

Client Portal & Intake

Intake forms, screening instruments, and identity verification — handled before the first session so you're not chasing paperwork after.

Stay independent. Stay in control.

Not another generic EHR. Not a platform that holds the contract. A tool that helps you run your own practice — your way.

Why independence matters

Platform networks get paid one of two ways: a flat membership fee (Alma publishes $95/month) or an undisclosed cut baked into the contracted session rate they pay you (Headway, Grow Therapy, SonderMind don't publish a take-rate). MarginForCare charges a flat monthly fee so 100% of your reimbursement stays yours, and you keep your own payer contracts.

Insurance operations depth

MarginForCare

Purpose-built for this

Traditional EHRs

Basic or none

Platform Networks

They handle it (less visibility)

Denial triage & explanation

MarginForCare

Plain-English guidance

Traditional EHRs

Not available

Platform Networks

Varies by network

ERA reconciliation

MarginForCare

Automated comparison

Traditional EHRs

Manual

Platform Networks

Varies by network

Appeal drafting

MarginForCare

AI-assisted, you decide

Traditional EHRs

Not available

Platform Networks

Platform handles

Your own payer contracts

MarginForCare

You keep them

Traditional EHRs

You keep them

Platform Networks

Network holds the contract

Who presses submit?

MarginForCare

You do — every time

Traditional EHRs

You do — manually

Platform Networks

The platform does

AI that assists, never autopilots

Helpful. Not hands-off.

The AI in MarginForCare is designed to reduce your cognitive load, not replace your judgment. It surfaces what matters, explains what happened, and suggests what to do — but you always make the final call.

The AI's access is scoped to insurance data — denial codes, claim details, payment amounts. It doesn't read clinical content, whether your notes live in MarginForCare's author-only vault or in an external EHR.

Translates the jargon

Adjustment codes like CO-45 and PR-96 become clear explanations you can actually understand and act on.

Suggests next steps

Based on the denial and your documentation, it recommends the most likely path — appeal, resubmit, or move on.

Drafts for your review

When an appeal is needed, it drafts language for you. You review, edit, and decide what gets sent.

Never acts alone

Nothing is submitted or resolved without you. The system shows its reasoning so you can verify first.

Denial Explanation

CO-197Precertification/authorization absent

The payer denied this claim because no authorization was on file for this service.

Likely cause

This service required prior authorization for this member's plan, and either the auth wasn't obtained or wasn't attached to the claim.

Suggested action

If authorization was obtained, appeal with the auth number and documentation. If not, contact the payer about a retroactive authorization review.

Clinical notes protected

Separate from insurance data

Privacy & Security

Built for the trust you've earned.

Your clients trust you with their most personal experiences. We take that responsibility as seriously as you do.

Insurance work and clinical notes are role-isolated

Billing roles see the insurance-operations data they need to work denials and reconcile ERAs — claim status, remittances, eligibility. Clinical notes are governed by separate access controls: psychotherapy notes are author-only by default, and AI features operate on insurance-operations data, not session content. Read how access control works →

BAAs and compliance

BAAs available to design partners under the Pilot Agreement. General Availability BAA is in progress.

Encryption everywhere

AES-256 at rest, TLS 1.3 in transit. Your data is protected at every step.

Psychotherapy notes, author-only

Notes a clinician designates as psychotherapy notes are readable and editable only by the author, with every access audit-logged.

Role-based access

Billing roles see the claim queue; clinical content is governed by separate controls. Each user is scoped to their own practice.

Append-only audit log

Every action logged. Know who accessed what and when — for compliance and peace of mind.

Full data export

Your data belongs to you. Export everything at any time — no lock-in, no barriers.

Our current commitments

BAA (Pilot)
Yes — under the Pilot Agreement
BAA (General Availability)
In progress
Breach notification
Per executed BAA (typically within 72 hours). HIPAA outside limit is 60 calendar days from discovery.
Data residency
United States
Subprocessors
Marketing site: listed on /privacy. Product: disclosed via BAA.

Fit check

Is MarginForCare right for you?

We built this for a specific kind of practice. Here's how to know if it's a fit.

Built for

  • Therapists starting a new practice who want insurance operations built in from day one
  • Solo insurance-billing therapists losing evenings to portal work
  • Small group practices (2–10) without a full-time biller
  • Practice managers juggling multiple payers across multiple clinicians

Not the best fit for

  • Large enterprise groups with dedicated billing departments
  • Practices already outsourcing billing who don't want visibility into the work
  • Cash-pay-only therapists with no plans to take insurance
  • Teams needing a full clinical EHR with e-prescribing and labs
  • Therapists seeking a platform to handle billing entirely for them

Questions

Things therapists usually ask

If something's not here, reach out — we'd rather answer plainly than have you guess.

Can MarginForCare be my primary practice system, or does it only work alongside an EHR?
Both work. MarginForCare ships with a practice shell — scheduling, clinical notes, client roster, and intake forms — so therapists without an EHR can use it as their primary system, with insurance operations built in from day one. Therapists who already have an EHR (SimplePractice, TherapyNotes, or similar) keep it and use MarginForCarefor the insurance layer via clearinghouse connection. We're not a full clinical EHR — no e-prescribing, no lab integrations, no robust telehealth — so if you need any of those, you'll keep an EHR alongside us.
Which EHRs do you work with?
If you already have an EHR (SimplePractice, TherapyNotes, or similar), MarginForCareworks alongside it via your clearinghouse — we don't sync into or touch your existing clinical record. If you don't have an EHR yet, MarginForCare's built-in shell covers the day-to-day so you don't need a separate system.
Which payers do you support?
We're clearinghouse-connected, which means we work with any payer your clearinghouse already routes — including Medicare, Medicaid, and major commercial payers. If you're using a common clearinghouse (Change Healthcare, Availity, Office Ally, and similar), your existing payer list comes with you.
Do I need to leave my biller or billing service?
No. MarginForCareworks alongside an existing biller — many practices use it to make their biller's work faster and more visible, not to replace them. Solo therapists without a biller use it directly. Either way, you keep the structure you already have.
Do you sign a BAA?
Yes. Design partners receive a BAA under the Pilot Agreement before any PHI is processed. A General Availability BAA is in progress for the post-pilot launch.
How long is the pilot?
Design-partner pilots run 8–12 weeks. That's long enough to see meaningful claim cycles — submit, pay, reconcile, appeal — and short enough to decide whether to continue without committing to a long contract up front.
What happens after the pilot ends?
Design partners get the first look at standard pricing and a founding rate locked for 12 months after General Availability — even if standard pricing moves up. We'll tell you what standard pricing will be with at least 60 days' notice before the 12 months are up. If it's not the right fit, you export your data and walk away — no lock-in.
Can I export my data?
Yes, at any time. Your data is yours. We provide a full export in standard formats — no barriers, no paperwork hoops.
How much time does this take per day?
Most of the value shows up in a single morning queue. Our target is 10–15 minutes a day for a solo practice — triaging denials, reviewing suggested appeals, and clearing ERAs. We calibrate this with each design partner during the pilot.
What do you need from me as a design partner?
About 30 minutes a week for 8–12 weeks, honest feedback, and access to 2–3 real denials so we can calibrate the copilot against the work your practice actually sees.
How is my PHI protected?
Encryption at rest (AES-256) and in transit (TLS 1.3), role-based access control, an append-only audit log, and insurance-operations data isolated from clinical content by role. Psychotherapy notes are held in an author-only vault — only the authoring clinician can read or edit them, every access is audit-logged, and they're excluded from standard export paths. Full details on the security page.

Join the Founding Circle

We're building MarginForCarealongside therapists who understand the daily reality of insurance billing. If you want to help shape a tool that truly works for independent practices, we'd love to work with you.

Free access during pilot

Use the full platform at no cost while we shape the experience together.

Direct influence on roadmap

Brief weekly check-ins. Your input directly shapes what we build next.

Personalized onboarding

Thoughtful setup and training to get you started with confidence.

Founding pricing at launch

Lock in a founding rate for your first 12 months when we go live.

What we ask in return

About 30 minutes a week for 8–12 weeks, honest feedback, and access to 2–3 real denials so we can calibrate the copilot against the work your practice actually sees.

Please don't submit patient or health information when booking — see our privacy notes.